FiliPOS Privacy Policy

1. Introduction

FiliPOS ("we", "our", or "us") provides a point-of-sale (POS) application designed to help merchants manage their business operations. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use FiliPOS.

By using FiliPOS, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following personal information from users:

• Email address
• Name
• Phone number
• Address

We may also collect non-personal data related to app usage, device information, and diagnostic logs to improve the reliability and performance of the service.

3. How We Use Your Information

We use the collected information for the following purposes:

• Account creation and management: To create and manage user accounts and authenticate access to the app.
• Service delivery: To provide POS features such as transaction processing, reporting, and subscription management.
• Communication:
  • To send one-time passwords (OTP) for authentication or security verification.
  • To send reminders related to subscription status, payment, or important account-related notifications.
• Security and fraud prevention: To protect against unauthorized access, abuse, or misuse of the service.
• Service improvement: To analyze usage patterns and improve app features and performance.

We do not use your personal information for targeted advertising.

4. Emails and Notifications

We send emails to users for:

• OTP verification and login/security flows.
• Important account or subscription-related reminders.

You may not be able to opt out of some service-related emails (for example, critical security or legal notifications) as they are necessary for the proper functioning and safety of the service.

5. Advertising

FiliPOS does not display third-party ads within the application. We do not sell or share your personal information with advertisers for targeted advertising.

6. Payments and Subscriptions

Users can pay for monthly or other recurring plans to access premium features of FiliPOS.

Payment-related information (such as billing status, transaction identifiers, and subscription details) may be processed by third-party payment processors. These processors collect and process your payment information in accordance with their own privacy policies. We do not store full payment card details on our own servers.

7. Children’s Privacy

FiliPOS is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as reasonably possible.

If you believe that a child under 13 has provided us with personal information, please contact us using the details in the Contact Us section below.

8. Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration, including:

• Access controls and authentication for user accounts.
• Encryption and secure communication where applicable.
• Regular updates and security practices for the application and backend services.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We retain personal information for as long as:

• Your account remains active; and/or
• It is necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable laws.

10. Your Rights and Choices

Subject to applicable Philippine laws, you may have the right to:

• Access the personal information we hold about you.
• Update or correct your personal information if it is inaccurate or incomplete.
• Request deletion of certain personal information, subject to our legal or contractual obligations.
• Object or restrict certain processing activities, where applicable.

Some of these rights can be exercised directly within the app (for example, updating profile details). For other requests, please contact us using the information below.

11. International Transfers

Your information may be processed and stored on servers located inside or outside the Philippines. By using FiliPOS, you consent to the transfer of your information to such locations, subject to reasonable protections and applicable legal requirements.

12. Third-Party Services

FiliPOS may integrate with or rely on third-party services (for example, payment processors, analytics, or cloud infrastructure providers). These third parties have their own privacy policies, and we encourage you to review them to understand how they handle your information.

We do not control and are not responsible for the privacy practices of third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in legal or regulatory requirements.
• Changes in our services, features, or business practices.

When we update the Privacy Policy, we will revise the "Last updated" date at the top of this document. In case of material changes, we may provide additional notice within the app or via email.

By continuing to use FiliPOS after changes become effective, you agree to the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

• Email: business@seapps-inc.com
• Phone: +63 919 078 9347

We will do our best to respond to your inquiry within a reasonable time.